Reference Number: 000673
Job Title: Admin Assistant
Benefits: company benefits
Admin Assistant
£11.91 per hour plus company benefits
Part Time - 16hrs per week
A Top 20 Care Home Group 2024!
Wellington Vale is an 80 bedded stunning luxury nursing, residential and dementia care home situated in Waterlooville.
We are recruiting a part-time admin assistant to work Wednesday and Thursday each week with the hours of work; 9am-5pm with flexibility to cover any adhoc sickness and annual leave.
The Admin Assistant is the first point of contact within the home and will be on reception, ensuring that professional, high quality customer care is delivered in a consistent way.
This role requires someone who has a range of skills with good IT experience, attention to detail and able to multi-task. In addition to reception duties, you will provide additional administration support to the Home Administrator.
Main Responsibilities:
• Welcome and greet visitors to the home in a professional and courteous way and ensure the visitor to the home has signed in/out.
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Maintain, filter, respond to and direct all emails received to the reception inbox.
• In addition to reception duties, provide additional administration support to the Home Administrator where needed, predominantly with meeting monthly deadlines, i.e. payroll.
• Ideally, have an understanding of purchase invoicing/purchase orders/sales ledger/petty cash/reconciliation.
• Maintain transport bookings for residents to and from appointments.
• Manage hair dressing, nail and chiropody appointments within the home.
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
• Respond to any emergency situations as requested by the home.
• Liaising with all departments regarding events, such as resident birthdays
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification: